In the unfortunate event your Fireplace TV Stand is damaged upon arrival, we will send a replacement as long as the damage occurred before or during shipping, or at the time of arrival.
Please immediately document the damage, such as what, where, and take time-stamped pictures.
If damage is severe, please refuse shipment with FedEx, we will get notified and send a new replacement at no cost.
Regardless of the damage extent, please contact us immediately after.
For more information, please visit Shipping & Delivery.