We ship our TV stands fully assembled via FedEx Freight® to the contiguous US. For Hawaii or Alaska, please get in touch with us. International shipping is not available at this time.
For lead times, please see product pages. Select items, such as 
ship out within 2 business days.
*During holidays, lead times can be extended 1-2 weeks.
FedEx® Freight
Add White Glove +$125
Includes room of choice placement, full unboxing, and disposal of packing materials.
- Lead times available on product page
- Arrives within 7-10 days after shipping
- Delivers anywhere in the contiguous US
- Insured against freight damages
- Ships fully assembled
Damages
In the unforunate event your unit arrives damaged, please contact us immediately by email, phone, or live chat. If the unit has significant damages and cannot be easily repaired, please refuse the shipment. Shipping damages are insured and we will send you a replacement unit at no cost. We require all damage to be reported at the time of delivery. No exceptions.
We do not cover damages caused during:
- Moving and/or installation in home
- Due to liquid or chemical spills
- Anything outside of normal use or wear
Please take photos of your unit damages and email them to us: support@realcozy.co. We do offer repair kits in the event you accidently damage your unit or if the damages are minor.
Cancellations
Orders can be cancelled at anytime before an item ships, with no fees or penalties. Once an item has been shipped, early-return fees will apply. To avoid any early-return fees, we ask that you try your new furniture piece for at least 15 days, from date of arrival. Read more on our return policy.
Lost/Stolen
Any packages lost in transit are covered by Realcozy and FedEx. If a package is lost/stolen after delivery, Realcozy is not liable. It is the customers responsbility to monitor tracking and be present during delivery.
Quality Promise
Every Realcozy TV stand is handmade to order and made with real wood solids, veneers, and furniture grade substrates. Natural imperfections, such as knots or grain textures, are completely normal and do not affect the quality of the unit.To read more, please visit our Quality Statement.
