It is our ultimate goal to ensure you are 100% satisfied with your Realcozy purchase. Please contact our team with any questions or concerns.
Should you find your new Realcozy product is not meeting your expectations, we have a 100% refund policy in place. We will organize for the product to be picked up, ensuring a hassle-free experience for you.
100% Money Back Guarantee
- 30 days to return product, starting after you receive your item.
- Includes pick up and removal of item. No extra fees.
- Item must be returned in new, sellable condition, with the original packaging.*
Once the item is inspected by our team, and is in like-new condition, and the item is picked up, a 100% refund will be issued.
*Please note, our return policy doesn't cover post-delivery damages. Report any issues upon delivery. The policy applies only to like-new condition products. An additional fee of $75.00 per item will be incurred for orders returned without their original packaging.